Using the Chisel Brush, apply in circular motions to achieve an even and flawless finish. Layer as needed for desired coverage. For those small or hard-to-reach areas, use a smaller brush, such as a Utility or Maximum Coverage Brush.
Each of our product pages has a Q&A section, where you can submit any questions you may have about that product. Questions are monitored and answered daily by a PÜR makeup artist and education director. If you do not receive a response to your question within 2-3 days, please contact customer service and they will be happy to assist you.
No. We are a cruelty-free company that never tests on animals.
The majority of our products are paraben-free, gluten-free and vegan friendly. They are labeled as such on each product page.
Ingredient lists can be found on each product page on purcosmetics.com
We offer free samples with most purchases! If there is a sample being offered, you will see them automatically added during the checkout process.
PÜR is available to purchase online at purcosmetics.com and at select retail stores and authorized websites.
Every PÜR purchase includes a 30-day money-back guarantee of the purchase price (excluding shipping and handling), so you can try PÜR risk-free. Visit purcosmetics.com/shipping-and-returns for details on how to initiate a return or exchange.
You can sign up for our e-mail newsletter by checking the “Sign Up for Newsletter” box when creating your purcosmetics.com account. If you are already a registered member, visit purcosmetics.com /newsletter/manage to sign up.
Our Customer Service department is available Monday through Friday from 8:00 am – 5:00 pm EST (except on federal holidays). You may reach them by phone at 1-866-787-0022 or e-mail firstname.lastname@example.org.
Visit purcosmetics.com/shipping-and-returns for more details on shipping times and methods. Our standard shipping time is 5 to 7 business days within the US. Upon shipping, we will e-mail you a confirmation that will include a tracking number. You can also track your orders by logging into your account and clicking here, view the order you would like to track and selecting the "shipments" tab. If your package has not arrived within the expected time frame, please contact Customer Service at 1-866-787-0022.
After placing your order, visit purcosmetics.com/sales/order/history to check your order status.
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. After becoming a MyUS member, you will receive your own suite number to receive merchandise. MyUS.com provides specialized international package consolidation services from your assigned U.S. suite number to your international address. Visit MyUS.com to learn more and sign up.
As our brand grows, we are continually enhancing formulas and making changes to our product line to better suit our customers' needs. Please contact customer service with the name and/or shade of the product that has been discontinued, and they will be happy to provide alternate recommendations.
We make every attempt to ensure products sold on purcosmetics.com are in stock at all times. If an item is labeled temporarily out of stock, we expect to have the item back in stock in the near future. Please enter your email address to be notified of any stock updates.
No, we only accept returns for items purchased through purcosmetics.com. If you wish to return a product you purchased in a store or on another website, please contact that retailer directly.
To redeem a promotion code or gift certificate, enter it in the field labeled “Promo Code” on the shopping cart page during checkout, then click “Apply”. You may only apply one code or gift certificate per order.
Check the e-mail or source that provided the promotion to ensure you are inputting the correct code within the valid dates. If you are still having trouble, contact customer service and they will be happy to assist you. You may only apply one code or gift certificate per order.
Our auto-ship program has been paused with the launch of our new website, and all existing subscriptions have been cancelled. You will not need to take further action.
Visit purcosmetics.com/sgusa/token to add a new credit card and edit or delete any credit cards on file. To change a credit card on an open order that has not shipped, please contact customer service.
All orders placed on purcosmetics.com will be charged in US dollars (USD). We are not responsible for exchange rate fluctuations.