I got the soul mattes palette and loved everything but the packaging, and I feel the same about this. The product itself is absolutely amazing. I even love the brush!!! I never like the brushes that come with palettes and this one beats my UD vice brush. Only con is that the clasp doesn't shut all the way, exactly like my matte palette. And it sucks because the palette size and everything is simply amazing!! Please just fix the clasp!!!